Where can I try candles and other products?

You can try the candles directly at the retailers that offer our products. You can find a list of sales points HERE.

You can also try and buy them directly in our studio in Bratislava - you can book a visit via our contact form, by email, by phone, or by sending a message on our Instagram.

What waxes do we use to make candles?

We only use natural vegetable waxes such as soy, coconut or rapeseed wax, which burn cleanly, more slowly and have a lower environmental impact. We never use paraffin, which is used to make commercially available candles. Paraffin is a by-product of the petroleum industry, which when burned releases harmful substances such as benzene and toluene, which can pollute indoor air. In addition, it produces soot, which can irritate the respiratory tract. We believe that candles should not only be a beautiful addition to your home, but also a healthy choice. For more information about the production of SO.SLOW candles, please visit HERE.

How long can I keep a candle lit?

Do not leave a candle burning unattended for more than 4 hours at a time, near children, pets or flammable materials. The burning candle must stand on a stable, flat and heat-resistant surface. Extinguish the candle when the last 0.5 cm of wax is at the bottom of the glass.

How do I avoid "tunneling" of my candle?

Candle tunneling occurs when the wax burns only around the wick, leaving unused wax around the edges of the container. This effect occurs when you don’t light your candle long enough for the wax to melt all the way to the edges. Over time, the wax that builds up around the edges can smother the wick and cause the candle to stop burning. That’s why it’s important to ensure proper burning from the first time you light it. To ensure your candle burns evenly and doesn’t burn around the edges, let it burn long enough each time you light it – until the entire top layer of wax has melted evenly all the way to the edges of the container. This simple step will ensure that your candle burns efficiently and lasts longer.

Is it necessary to trim the wick before lighting a candle?

Yes, we recommend trimming the wick to approximately 0.5 cm before each lighting. A cotton wick can be easily cut, and with a wooden wick, simply peel off the burnt part of the wick with your fingers. A shorter wick helps control the size of the flame, prevents smoke and extends the life of the candle. In addition, it contributes to an even burn of the wax and minimizes the risk of the candle starting to burn through or tunnel. For more information on caring for your SO.SLOW candle, see HERE.

How do I recycle the containers left over from my candles?

You can easily recycle or reuse your candle containers. First, remove any remaining wax – place the containers in warm water to melt the wax, then clean the residue. You can use the containers as decorations, for storing small items, as flower pots, or for other projects of your own. You can also return your candle containers to us and we can reuse them to make a new candle. For more information about the recycling program and stores where you can return your containers, visit HERE.If you have no way to use the containers or cannot return them, recycle them by material and sort them into the appropriate containers.